ownCloud Client Software FAQs

Which additional client software & support do you provide for accessing the iWebz hosted ownCloud service?

We do not provide & support any additional Client software for accessing your ownCloud account beyond Web access. For your convenience we have listed some 3rd party client software such as PC sync & Mobile apps on the Downloads page. You are free to use any software compatible with ownCloud as long as it doesn”t cause an unacceptable drain on iWebz resources that threatens the experience of other users.

 

Are there free ownCloud client softwares available?

All official ownCloud PC sync software available from the ownCloud open source community is free of cost. Official mobile app clients have a tiny fee, but you may find free ownCloud-compatible alternatives in the respective mobile app stores.

 

What to do if the Mobile apps are throwing errors?

First of all check the feedback on the mobile apps before you download & install them on your phones and tablets. Secondly check with the developer and other users of the software for similar issues. If the issue has been caused by something from iWebz’s end, let us know via the Contact Support link on your Order Details page.

 

Are there any known issues with ownCloud client software?

Generally ownCloud client software cannot handle large External Storage such as Google Drive and Dropbox access well. This is more a result of the servers for these external services being located in a different part of the world. This causes long wait times for file requests and results in requests getting timed out. This is visible as synchronisation errors in both PC Sync and Mobile apps. Hence, we recommend you use our Web File manager in your web browser to access External Storage.